Regulatory Affairs
Government Sponsored Special
Assistance Programs
Learn about State and Federal special
assistance programs and how to apply for financial assistance under California LifeLine and
Federal Link-Up and Tribal eligibility programs .
If you have physical conditions that
interfere with phone use, you may qualify to receive special services
and equipment. Click on the headings below for more information.
The Universal LifeLine Telephone Service (a.k.a. ULTS or
California LifeLine) program provides discounted telephone service to qualified
low-income households sponsored by the
California Public Utilities
Commission (CPUC).
Please
call the Ponderosa Customer Care Center for enrollment information:
1-559-868-6000
1-800-682-1878
California Deaf and Disabled
Program (DDTP)
The Deaf and Disabled
Telecommunications Program (DDTP) is a public program mandated by the California
State legislature and administered by the California Public Utilities Commission
(CPUC). The DDTP has two components: the California Relay Service which includes
speech to speech and the California Telephone Access Program which provides
assistive telecommunications equipment. Their purpose is to provide access to
basic telephone service for Californians who have difficulty using the
telephone.
1.
California Relay Service
(CRS)
This program provides speech to
speech specially trained operators to relay telephone conversations back and
forth between people who are deaf, hard of hearing, or speech disabled with
all those they may wish to communicate with by telephone. Please call CRS to
see if you qualify: simply dial 7-1-1.
2.
California Telephone Access Program (CTAP)
This program is under the DDTP,
and distributes telecommunications equipment and services to individuals
certified as having functional limitations of hearing, vision, mobility,
speech and/or interpretation of information.
Please call CTAP to see if you
qualify:
1-800-806-1191 (Voice)
1-800-806-4474 (TTY)
1-800-889-3974 (fax)
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