Residential Voice Service

Voice Hero

Local Services and Rates

Choose the Ponderosa plan that’s right for you


Residential Voice Service

Please call us to set up a new voice service or an additional line.

$31.80 – Basic Voice Line

$25.00 – Additional Line

New Installation Rates *

$83.50

Friant (822)

North Fork (877)

O’Neals (868)

$100.25

Auberry (855)

Big Creek (893)

Cima (928)

Shaver Lake (841)

Wishon (865)

Rates shown are per month, except where otherwise noted.

*Installation is a one-time charge. If a premises visit is not required, the installation charge will be reduced.


Calling Features

Residential Voice – Our Best selling Features

$8.02 – New! Classic Voice Plus Package

Choose this 13- feature extreme value bundle if you want Calling Name Caller ID. If you’ve subscribed to just one of the features in this package, we can give you so much more for your money.

Classic Voice Plus Calling Features:

  • Calling Name Caller ID
  • 3-Way Calling
  • Anonymous Call Rejection
  • Automatic Call Return
  • Automatic Redial
  • Call Forwarding
  • Call Waiting
  • Priority Ringing
  • Selective Call Acceptance
  • Selective Call Forwarding
  • Selective Call Rejection
  • Speed Calling
  • Caller ID Complete & Selective Blocking
  • * Busy/Delayed/No Answer Call Forwarding

$6.17 – New! Classic Voice Package

Choose this 12-feature extreme value bundle if you do not want Calling Name Caller ID. If you’ve subscribed to just one of the features in this package, we can give you so much more for your money.

Classic Voice Calling Features:

  • 3-Way Calling
  • Anonymous Call Rejection
  • Automatic Call Return
  • Automatic Redial
  • Call Forwarding
  • Call Waiting
  • Priority Ringing
  • Selective Call Acceptance
  • Selective Call Forwarding
  • Selective Call Rejection
  • Speed Calling
  • Caller ID Complete & Selective Blocking
  • * Busy/Delayed/No Answer Call Forwarding

Voice 10 Min. Storage

$4.25 – Voice Mail 10 (10 min. storage) with E-Forward & Voice Portal Manager † 

$0.00 – Voice Mail 10, Mailbox 2 *

$4.25 – Voice Mail 10, Mailbox 3-9 (price each) *

$0.50 – Message Waiting Indicator Light  †

$2.00 –  Message Notification to Pager or Phone   
Number (In-Network)

Voice 20 | 30 | 40 Min. Storage

$6.50 – Voice Mail 20 (20 min. storage) with E-Forward & Voice Portal Manager †

$0.00 – Voice Mail 20, Mailbox 2 *

$6.50 – Voice Mail 20, Mailbox 3-9 (price each) *

$8.50 – Voice Mail 30, Mailbox

$10.50 – Voice Mail 40 (40 min. storage) with E-Forward & Voice Portal Manager †

$0.00 – Voice Mail 40 (40 min. storage) with E-Forward & Voice Portal Manager †

$10.50 – Voice Mail 40, Mailbox 3-9 (price each) *

$4.25 – Voice Mail Menu Service (Auto Attendant)

$0.50 – Voice Mail Menu Prompt

Activation is $10.00 with existing wireline service.

Our basic Voice Mail package price includes E-Forward and Voice Portal Manager on the primary mailbox only. A 2nd mailbox can be added at no additional charge at activation. You may choose to activate some or all of the features.

* When adding more mailboxes to your existing system, choose mailboxes with the same minutes of storage. E-Forward is not available on mailboxes 2-9.

Rates shown are per month, per unit, except where otherwise noted.

† Requires compatible phone, computer or other device.


Ala Carte Voice Features

$6.50 – Voice Mail with E-Forwad (20 min. storage)

$8.50 – Voice Mail with E-Forward (30 min. storage)

$10.50 – Voice Mail with E-Forward (40 min. storage)

$0.00 – 900 Number Blocking

$0.00 – Voice Mail 40 (40 min. storage) with E-Forward & Voice Portal Manager †

$3.70 – Teen Service

This is only a partial listing of our voice features. Please call us if you do not see the service you are looking for.


On-Demand Conference Calling

On-Demand Conference Calling with integrated web portal administrator places you completely in control of your conference. No reservations and no monthly subscription are required. You can schedule and conduct a conference anytime you choose and, on your personal web portal you can administer each caller with features such as volume, mute or disconnect. Features include call recording with downloads to your computer so you can archive or share the conference recordings with others.

Per-Minute Service Rate

$0.03 – Per minute rate per active conference line*

Activation is $10.00 with existing wireline service.

*Requires Ponderosa voice subscription, compatible phone and/or computer or other device with Internet access service. Charges will appear on your next Ponderosa statement.

Up to 12 conference lines will be accessible to you at any time. Please call us if you have different requirements.


Domestic Long Distance Plans

INTRASTATE / INTRALATA

$0.089 – PLD Zero Plus, $4.20 monthly recurring charge. Get the first 60 minutes per month of domestic direct dialing toll at no charge, then 8.9 cents per minute.

$0.109 – Anytime Domestic Calling

INTERSTATE / INTERLATA
Including the 50 US Including the 50 U.S. states plus the District of Columbia

$0.089 – PLD Zero Plus, $4.20 monthly recurring charge. Get the first 60 minutes per month of domestic direct dialing toll at no charge, then 8.9 cents per minute

$0.109 – Anytime Domestic Calling

Rates shown are per minute, except where otherwise noted.

Installation is $10.00 with existing wireline service.

Applicable multiple feature discounts and promotional offers will be reflected on your next invoice. 

Terms

See Long Distance Service Terms of Service

See Telephone Service Inside Wire Policy