Outage Map
Click here for our outage map.
Questions or Concerns
If you have any questions or concerns, please don’t hesitate to contact our customer service team at
559-868-6000. We’re here to help.
Thank you for your continued support.
If you have any questions or concerns, please contact Customer Service at
1.559.868.6000 | 1.800.682.1878
customercare@goponderosa.com
If you have a problem with Ponderosa services or want to alert us to a power outage or
other technical issues, please use one of the following contact methods.
Login to your SmartHub account
Hover over the “Contact Us” menu item
Then click “Report An Issue/Inquiry”
or
Please call us at 559.868.6000 or 1.800.682.1878