Troubleshooting Hero

Troubleshooting

Voice Repair Dial 6-1-1,
1.559.868.6000 or 1.800.682.1878

After hours and on weekends, a supervisor will respond when you leave a voice message in our repair center voice mailbox. Call for the most expedient response time. Email contact may delay response.

Troubleshoot Your
Telephone Problem

What to do if you can’t receive
calls from a party outside
the Ponderosa network

What may be happening when you
can’t receive calls from a party
outside the Ponderosa network?

INTERNET TECHNICAL SUPPORT

 Business Hours:
24/7 (Except Major Holiday)

DIAL: 1.800.903.1444

SECUREIT PLUS SUPPORT

DIAL: 1.877.373.3320
INFO@SECURITYCOVERAGE.COM

HELPFUL TOOLS


Email server settings are mail.netptc.net for incoming & outgoing POP mail servers.