About Hero

About Us

As a family owned and operated business for five generations, there’s nothing more important to us than keeping you connected with family and friends.

That’s why at Ponderosa we strive to continuously push the boundaries of what’s possible, upgrading our network and advancing our products to give our community the best experience. We are constantly investing in our infrastructure to provide a network that’s optimized for today’s modern technology so you can stay connected – especially during extreme weather conditions. With Ponderosa’s self-powered voice and internet network, you can rely on our battery backup and less on cell towers to keep you in touch with your loved ones.

Ponderosa’s corporate offices are located in O’Neals, California in the heart of the Sierra foothills. Our eighty employees serve over 10,000 homes and businesses in rural communities from the southern California desert to the central California high Sierra; approximately 4,000 square miles from sea level to mountainous elevations. There’s a good chance you know someone who works at Ponderosa, so let them know how we’re doing!

“Sandy and I thank you and all your contractors for providing service to Central Camp. Your service was essential last week in addressing leak detection and repair to our aging water system…The phone enabled us to schedule repairs and search out available repair parts and delivery times. However, what was really valuable and important to us was being able to let the family know we were safe….. Ponderosa Telephone Co. and the Bigelow family have always had a special place in the hearts of the McDougald family. Thank you.”

NEIL McDOUGALD, Ponderosa Customer