Troubleshooting Hero

Troubleshooting? We Can Help

Voice Repair Dial 6-1-1,
1.559.868.6000 or 1.800.682.1878

After hours and on weekends, a supervisor will respond when you leave a voice message in our repair center voice mailbox. Call for the most expedient response time. Email contact may delay response.

Internet Technical Support

Dial 1.800.903.1444, or e-mail support@netptc.net


Helpful Tools

Ponderosa Internet Speed Test

Troubleshooting Slow Internet (Common Causes)

Internet Frequently Asked Questions

Get Back to Full-Access

  ■  Email server settings are mail.netptc.net for incoming & outgoing POP mail servers.


SecureIT Plus Support

Contact Number: 1.877.373.3320


Tripp-Lite Power Surge Protector Support

1.773.869.1234 or e-mail: techsupport@tripplite.com